General policy

All written material produced by Capital Essay are meant for the research or reference purposes and private use only. No further publishing or submission under the client’s name is allowed. It is the responsibility of the customer who purchased materials from Capital Essay to become familiar with/learn the material; we accept no responsibility at all for the failure of the customer to learn the material covered in the work we are contracted for.

Once the client has processed the payment and receives the written assignment from Capital Essay, s/he obtains complete copyright of the product.

Capital Essay never resells, publishes, or uses for any purposes the paper that was submitted to the customer.

Capital Essay reserves the right to use any relevant sources to complete the research – books, journals, newspapers, interviews, online publications, unless otherwise is specified by the client. If a specific source is required, the customer is asked to provide same as a scan via e-mail attachment or a fax copy. Unless the source is provided or is readily available on the internet we cannot guarantee that the specified source will be used.

As the product provided by Capital Essay is meant for research/reference purposes, we guarantee the standard of the work. Due to grading nuances, etc., we cannot guarantee the final grade.

Capital Essay should/will not be held liable for any direct or indirect costs associated with the customer’s choice to use our services.

The customer should clearly communicate his/her expectations and ensure all materials contingent on the contracted project are provided. Failure to provide the information timely can delay the processing of the contracted project.

Capital Essay cannot guarantee 100% satisfaction for contracted projects that are identified as “urgent” or “rush” by the customer.

The treaty is considered concluded once payment is completed and confirmed visible on the company’s account.

Refund policy

Capital Essay provides refunds of 100% of the initial price of the contracted project under the following conditions ONLY if:

  1. The research is delivered late (exceeding 3 (three) hours after the final deadline) and such refund is actually requested by the customer.
  2. Substantial plagiarism is detected in the product and reliable proof is presented.
  3. The research is off-topic and does not match the requirements, previously clearly stated by the client in the order description.
  4. Multiple grammatical or orthographic mistakes are present.

Capital Essay will not be held liable for any lateness due to technical problems that may arise due to third parties (hosting or internet provider’s failures, etc). Please note that refunds will only be issued if the customer has not violated any of the terms and condition stated above or below.

In case the claim was peacefully resolved between the website and the client, refund will not be issued.

Revision policy  

Capital Essay offers free revision to adjust the research to a customer’s requirements.

The customer should note such revisions include minor changes in the text of the project, alterations to suit the personal style of the client and/or insignificant shifts in the accent of the research.

Capital Essay cannot be held liable for the content of the contracted project in the event a clear and detailed description was not provided.

Revisions are only provided under the following conditions/circumstances:

  1.  The customer has not violated any terms and conditions stated above and/or below.
  2. The paper was not changed by the customer before s/he requested the revision.
  3. The order submitted to the customer does not follow the initial guidelines stated at the moment of the order.
  4. At least 48 hours should be allotted for the revision, although we will do our best to deliver it as soon as possible.
  5. Revision request should come no later than five (3) days since the order was completed by Capital Essay.
  6. No additional or further guidelines, other than those provided by the customer at the moment of the order, should be included in the revision requests.

Plagiarism

Capital Essay has instructed all contracted writers to avoid plagiarism. We want to ensure all the papers sent to customers are original.

Capital Essay will construe a contracted project is qualified as plagiarized if the following occurs:

 

 

  1. A writer passes someone else’s words as his/her own.
  2. A writer fails to put a quotation in quotation marks.
  3. The source of the quotation is false.
  4. Someone else’s copyrighted ideas are used without giving appropriate credit.